When you book with us, we have to ask you for some personal data, such as your name, company name, postal address, email address, telephone number or credit card details.

We may use this information that we collect from you in any of the following ways:

  • For ongoing communication with you as a delegate

  • To process transactions between us

  • To analyse the quality and efficiency of our service to you

  • To help us as we make ongoing improvements and updates to our site and brand (at these times, we may ask you to give us new information, or confirm information you have given us already)

We promise we will never sell, exchange, transfer or give your public or private information to any other company for any reason without your consent, except to deliver on purchases and services that you have actively requested.

When you make an order, we may use the email address you provide to communicate with you about your order, and we may also use it to send you occasional updates on our news and services, advertising and sponsorship opportunities, and events.

You will always see clear unsubscribe instructions at the bottom of each email, so you can unsubscribe from future emails at any time.

Data Protection

We strive to protect your data against accidental, unauthorised or unlawful loss, interference, alteration, modification, destruction, access, disclosure or misuse.

Using a combination of administrative, technical and physical measures, we maintain reasonable safeguards to protect the information you provide us. We continually assess new security technology and actively upgrade our security systems where appropriate.

Our website transmits information using Secure Socket Layer (SSL) encryption and we also use other commercially reasonable efforts to protect your information. All card payments and cardholder data functions are handled by PCI validated third-parties who maintain strong information security standards.

Cookie policy

Please see our Cookie Policy.


We will never sell, trade or transfer your personally identifiable data to external parties. On occasion however, we may share this information with trusted third parties who help us to operate our website, or conduct our business or service you – but only when those parties agree to keeping your data confidential.

We may provide your non-personally identifiable information to external parties for marketing, advertising or other uses.

We may also release your information if required in order to comply with the law, enforce our site policies, or protect our rights and the rights of others, property or safety.

Third party links

We may on occasion include or offer third-party products or services on our site. These third-parties have separate and independent privacy policies, and we have no responsibility or liability for their content or activities. However, we do welcome any feedback as we seek to protect the integrity of our own site.

Online Privacy Policy Only

This stated privacy policy only applies to the data we collect through our website, and not to that which we collect offline.

Terms and Conditions

To read about disclaimers and limitations of liability, please see our Terms and Conditions.

Your Consent

By using our site, you give your consent to our website's Privacy Policy, and Cookie Policy.

Changes to Our Privacy Policy

In the event that we make any updates or amendments to our privacy policy, we will post the changes on this page. 

Contacting Us

If you have any questions regarding any of our policies please contact us:

V1 Media Group, Sundial House, High Street, Woking, Surrey, GU21 4SU United Kingdom